Terms of Use

Welcome to https://ganttpro.com, a service offered by DPM Solutions Spółka z ograniczoną odpowiedzialnością with its registered office in Krakow, Poland address: Koszykarska 27B / 26, 30-717 Kraków, Poland (GanttPRO, we, our or us). The following terms and conditions (the Terms) govern all use of the website https://ganttpro.com and all of its functionality, all content (including User Content, defined below), services and products available at or through the website, including, but not limited to, project management services, online uploads, and limited storage services for documents (collectively, the Software) (the website, content and Software collectively are defined as the Website) by the entity or person accessing the Website (the Customer or you).

The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Privacy Policy and procedures that may be published from time to time on this Website by GanttPRO (collectively, the Agreement). If you do not agree to these Terms, do not use our Software. If these terms and conditions are considered an offer by GanttPRO, acceptance is expressly limited to these Terms. We reserve the right to make changes to these Terms at our discretion. In the event of any changes, we will notify you via email or through a service notification in our Software. We recommend periodically reviewing the Terms to stay informed of any updates, as the current version of the Terms will supersede all prior versions. By continuing to use the Website after any changes have been published, you agree to the revised Terms.

1. License to Use our Software

1.1. Subject to these Terms, we and our licensors grant to you a limited, personal, non exclusive, non transferable and worldwide license to use our Software for your use and not for resale or further distribution. Your right to use our Software is limited by all terms and conditions set forth in these Terms. Except for your pre-existing rights and this license granted to you, we and our licensors retain all right, title and interest in and to our Software, including all related intellectual property rights.

1.2. Our Software and those of our licensors are protected by applicable intellectual property laws, including international treaties. Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not, and will not permit or authorize any third party to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our Software; (ii) rent, lease or sublicense access to any of our Software; (iii) circumvent or disable any security or technological features or measures of our Software, or (iv) use the Software in a manner that overburdens, or threatens the integrity, performance or availability of our Software. Any rights not expressly granted herein are reserved by us.

2. Your GanttPRO Account

You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You must immediately notify GanttPRO of any unauthorized uses of your account or any other breaches of security. GanttPRO will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

3. Pricing, Billing, and Cancellation Policy

Our order process is conducted by our online reseller PayProGlobal.com (PayPro Global). PayPro Global is the Merchant of Record for all of our orders. PayPro Global provides all customer service enquiries for the order process. Your relationship with PayPro Global is governed by its respective Terms and Conditions and Privacy Policy.

You can purchase monthly or annual plans, and your credit card (or any other saved payment method with automatic renewal) will be charged on a recurring basis in accordance with the rates indicated at https://ganttpro.com/pricing/. When you sign up for a paid plan, you are agreeing to pay and take responsibility for all charges made in accordance with the chosen plan and the following policies:

Monthly plan billing: GanttPRO’s monthly plans provide month-to-month access, with monthly charges being made each renewal day (the same day of the month that you originally signed up for the plan). Monthly plans automatically renew every month. If you cancel before an upcoming renewal day, you will not receive a refund, but you will not be charged on the following renewal day and henceforth.

Annual plan billing: GanttPRO’s annual plans provide year-to-year access and substantial savings over the month-to-month plan. Annual charges will be made each renewal date (the same date of the year that you originally signed up for the plan). Annual plans automatically renew every year. If you cancel before an upcoming renewal date, you will not be charged on the following renewal date and henceforth.

Cancellation policy. Once a Customer submits a request for cancellation, no additional charges will be made. However, no refunds (prorated or otherwise) are provided upon cancellation. In the interest of fairness to all of our clients, no exceptions will be made to the maximum extent permitted by the law.

Pricing Modifications: We reserve the right to adjust pricing plans and rates at our sole discretion, without an obligation to provide prior notice. By default, such changes will not affect Customers with active licenses in current monthly or annual billing cycles if their purchase has already been completed, except in cases where these changes are communicated in advance and explicitly accepted by you.

Failed charges: If GanttPRO is unable to bill your credit card (or any other saved payment method with automatic renewal), your account will enter the dunning process, and you will then have 3 days from the failed charge date to update your payment information before we limit your access to your account. Accounts that have been terminated may be reactivated if valid payment information is entered and the card can be successfully processed for all charges accrued on the account since the failed credit card charge.

Free Trials. New GanttPRO customers are eligible to participate in a free trial. The free trial starts when the Customer creates an account and ends upon the later of (i) fourteen (14) days from the free trial start date, or (ii) a date agreed upon by GanttPRO in its sole discretion. During the free trial, certain features may not be available.

EEA consumer withdrawal right. If you are an EEA-based consumer, you can withdraw from these Terms within 14 days of accepting them by contacting us at [email protected] or by visiting this link, which includes the model withdrawal form as well as detailed information regarding your right of withdrawal, including instructions and conditions.

4. User Content

4.1. You represent and warrant that: (1) any information you provide in connection with your use of the Website is true, accurate and complete and you will maintain and update such information regularly; and (2) you will respect the intellectual property and other informational and all rights of GanttPRO and others.

4.2. In these Terms, the content you or other Customers upload to the Website, includes, but is not limited to, charts, pictures and other images, document or data files, information relating to natural and other persons, messages, email and other communications, files, texts, opinions, feedback, suggestions, ideas, personalization settings and other information or content, which is or may be provided to GanttPRO or placed on the Customers GanttPRO profile page or inputted or uploaded by you via the Website or related means (User Content). GanttPRO disclaims any and all liability for your disclosure of personally identifiable or confidential information you submit via the Website to other Customers. It is your responsibility to ensure that Website Customers to whom you submit personally identifiable or confidential information will take appropriate security and non-disclosure measures.

4.3. We may remove User Content at our discretion and may terminate Customers’ accounts at any time without liability to you for any reason, including, but not limited to, cases where (i) you have trial accounts sixty (60) days after expiration, or (ii) your account has been inactive for more than one year following the expiration of the last paid license.

5. Prohibited User Content

GanttPRO has the right to remove User Content at our discretion and may terminate accounts of Users who violate the Terms. You agree that you will not under any circumstances transmit any User Content (including software, text, images, or other information) that:

is unlawful or promotes unlawful activities;
defames, harasses, abuses, threatens, or incites violence towards any individual or group;
is pornographic, discriminatory, or otherwise victimizes or intimidates an individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
is spam, is machine or randomly generated, constitutes unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
contains or installs any viruses, worms, malware, Trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party;
infringes on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights;
impersonates any person or entity, including any of our employees or representatives; or
violates the privacy of any third party.

6. Review of User Content by GanttPRO

GanttPRO cannot and does not undertake to screen, review, edit, censor or otherwise filter or control User Content or the behavior of Customers of User Content or the Website. GanttPRO may, but shall not be obliged to, review, either by manual or automated means, all User Content which is or may be uploaded on this site, and monitor or review any areas of this site where Customers transmit or post communications or communicate with each other or GanttPRO (as applicable). GanttPRO retains the right (but disclaims any obligation) to reject, not post, not use, remove, amend, deny access to and/or delete any User Content, without notification, which it, in its sole discretion, deems a breach of these Terms. GanttPRO retains the right to co-operate with any law enforcement authorities, or in response to court and other official requests directing that GanttPRO disclose the identity of anyone posting User Content.

7. Translations on the Website

English is the official version of the Website. The Website may include translations offered for your convenience through commonly available translation services, enabling text and web pages to be rendered in various languages.

These translations are provided as a courtesy to Customers of the Website and are offered “as is.” No warranty, express or implied, is made regarding the accuracy, reliability, or correctness of translations from English into any other language. Some content may not be accurately translated due to the inherent limitations of the translation service.

8. Disclaimer of Liability

8.1. GanttPRO is under no obligation to become involved in any dispute that you have with other Customers or in any incident that you are party to with other Customers, or that are affected by or otherwise related to the Website.

8.2. GanttPRO disclaims all liability relating to any User Content, including any error, virus, defamation, libel, obscenity or inaccuracy contained in any User Content, whether or not arising under the laws of copyright, libel, privacy or otherwise, any prohibited User Content and any other User Content.

8.3. GanttPRO disclaims all liability for unauthorized use (by other Customers) of User Content, and disclaims (without limitation) all liability for use of User Content which breaches any copyright, trademark rights or other intellectual property rights of any other Customer or person.

8.4. You are solely responsible for any damage (including to the Website) resulting from use (or submission) of any User Content or the Website (including disputes and incidents described in the preceding sections) and related transactions or occurrences. GanttPRO shall have no responsibility for unauthorized access to your account, or automatic forwarding of messages and/or viruses (caused by viruses or otherwise).

9. No Liability for Lost Data

9.1. Where GanttPRO provides web hosting or other services via the Website involving the provision of computer storage space, or in relation to other relevant Software, GanttPRO reserves the right to impose and vary limits and/or restrictions (temporary or otherwise) on the use of the Service, including, without limitation, limits on the storage provided by reference to storage space, time/age of files, number and/or size of files, amount of data down or uploaded or any other criteria GanttPRO may specify. Without limiting the following paragraph, material, which exceeds any such limit, may be deleted or not accepted for such storage.

9.2. GanttPRO shall not be liable for any loss, deletion, removal or failure of delivery to the intended recipient of User Content, whether caused by computer virus, unauthorized access or otherwise. You are encouraged to retain a backup copy of all User Content and you undertake that you shall do so in respect of all uploaded User Content. GanttPRO reserves the right to deny access to this site and delete User Content at any time without notice.

10. Disclaimer of Warranties and Limitation of Liability

Your use of the Website is at your sole risk, which is provided on an as is and as available basis. We and our suppliers and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, non-interference, system integration, data accuracy or freedom from bugs or errors. We do not guarantee the accuracy, completeness, or usefulness of the services or any service content, and you rely on the services and service content at your own risk. We do not guarantee we will meet your requirements. We do not guarantee that the Website will be uninterrupted or error-free. We do not guarantee that the server that makes the Website available is free from any harmful components, including but not limited to security breaches of any kind. Any material that you access or obtain through our services is done at your own discretion and risk and you will be solely responsible for any damage to your computer or loss of data that results from the download of any material through our services. Some states may prohibit a disclaimer of warranties and you may have other rights that vary from state to state. To the maximum extent permitted by applicable law, we and our suppliers and licensors will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of these damages), resulting from, but not limited to (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) integration or interaction with third-party systems, including inaccuracy, vulnerability, loss, or damage to data integrity within those systems or in our services as a result of such integration or interaction; (vi) compromises in data integrity or confidentiality arising from technical vulnerabilities or operational disruptions; (vii) your uploading or downloading of any content to or from Website; (viii) any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission or (ix) any other matter relating to the service. Under no circumstances will the total liability of us and our suppliers and licensors of all kinds arising out of or related to your use of the services (including but not limited to warranty claims), regardless of the forum and regardless of whether any action or claim is based on contract, tort, or otherwise, exceed the greater of a) the amounts, if any, that you have paid to us for your use of the services in the twelve (12) months immediately preceding the event giving rise to the claim, or b) $5 (five) US dollars. This limitation of liability is cumulative and applies to the aggregate of all claims and not per incident.

11. Indemnity

You will indemnify and hold us, our suppliers and licensors, and our respective subsidiaries, affiliates, officers, agents, employees, representatives, and assigns harmless from any costs, damages, expenses, and liability caused by your use of the Website, including, without limitation, User Content, your violation of these Terms, or your violation of any rights of a third party through use of the Website or User Content, your use or access of the Service, or any taxes arising in connection with your purchase or use of the Service in any jurisdiction, domestic or otherwise, including, without limitation, sales and use tax.

12. Confidentiality

At all times during the term hereof and at all times thereafter, you shall keep confidential and not disclose, directly or indirectly, and shall not use for your benefit or any other individual or entity, any Confidential Information of GanttPRO. “Confidential Information” means any trade secrets, or confidential or proprietary information whether in written, digital, oral or other form that is unique, confidential or proprietary to GanttPRO or its licensors, including, but not limited to, all materials or information related to the business or activities of GanttPRO that are not generally known to others engaged in similar businesses or activities.

13. Miscellaneous

13.1. This Agreement constitutes the entire agreement between GanttPRO and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of GanttPRO, or by the posting by GanttPRO of a revised version.

13.2. You agree that we may reference you as our customer, and that we may reasonably use, on a royalty free basis, your trademark or logo for such purpose.

13.3. Severability. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

13.4. Assignment. You may not assign your rights under this Agreement to any other party without GanttPRO’s expressed written consent; GanttPRO may assign its rights and obligations under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

13.5. Force Majeure. Except for payment obligations, neither GanttPRO nor Customer will be liable by reason of any failure or delay in the performance of its obligations on account of events beyond the reasonable control of a party, which may include denial of service attacks, a failure by a third party hosting provider or utility provider, shortages, riots, fires, acts of God, war, strikes, terrorism, and governmental action.

13.6. Choice of Law and Disputes. This Agreement and any disputes arising out of or related hereto shall be governed by and construed in accordance with the Polish law, without giving effect to its conflicts of laws rules, the United Nations Convention on the International Sale of Goods, or the Uniform Computer Information Transactions Act. The Customer agrees to the exclusive jurisdiction of the Polish courts and to the local jurisdiction of the courts having jurisdiction over the registered office of GanttPRO. Notwithstanding the foregoing, Customer agrees before taking any formal action that Customer will contact GanttPRO at the email address [email protected] and provide a brief, written description of the dispute and Customer’s contact information (including Customer’s username, if Customer’s dispute relates to an account). GanttPRO and the Customer agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with GanttPRO, and good faith negotiations shall be a condition to Customer initiating legal action.

13.7 The Agreement governs all legal relationships relating to the data you enter into our Software and supersedes any legal relationships entered into with respect to such data. For the avoidance of any doubt, the provisions of the Agreement shall be the exclusive regulation covering the data entered into the Service, and any subsequent agreements, including, in particular, non-disclosure agreements with Customers, shall be irrelevant to the validity of the provisions of the Agreement.

13.8 If you are legally exempt from certain responsibilities, then these responsibilities don’t apply to you under these Terms.

13.9 Some jurisdictions do not allow certain exclusions or limitations; in such jurisdictions, the exclusions and limitations stated in these Terms shall apply to you to the maximum extent permitted by law.